TriVium Systems - Your partner for Call Recording and Business Productivity Reporting

	Solutions
	Vertical Solutions
	Assisted Living/Retirement Facilities
	Auto Dealerships
	Call Centers
	Collection Agencies & Law Firms
	Consultancies/Recruiters
	Education
	Financial Institutions
	Government
	Healthcare
	Hospitality
	Insurance
	Law Offices
	Real Estate
	Business Solutions

Government

How does TriVium Applications help your business?

Security

	Tracking threat calls coming into the office
	Providing onsite notification for 9-1-1 calls
	Maintaining the ALI database with location information for E9-1-1
	To be able to listen to the threat calls coming into the facility

Track phone activity and Employee

	productivity
	Tracking the total call volume, call duration and various other statistics for individual extensions as well as groups
	Tracking employees making toll free and special number calls – like 411

Cost Management

	Allocating telecom costs across different locations and departments
	Ensuring none of the trunks & extensions are unused or broken

Optimizing Resources: Scheduling staff based on the call volume

Customer Support:Ensuring that the office doesn’t run out of trunks resulting iin a busy tone for the customer

Proof of call / liability:To be able to listen to a discussion between an employee and an irate customer

Quality Monitoring and Training : Ensuring that the employees in the office are providing quality service to the customers

Cut Costs and Increase Productivity!

Give us a call at 503-439-9338 or send us an email at sales@triviumsys.com

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503-439-9338