TriVium Systems - Your partner for Call Recording and Business Productivity Reporting

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Education

How Do TriVium Call Recording & Call Reporting Solutions Help Educational Programs, Schools & Universities?

Security

	Track threatening calls
	Provide a tool to manage ALI database for E9-1-1 (PS/ALI)
	Notify onsite security personnel with location information on 9-1-1 calls
	Listen to threatening calls coming into the school

Track Phone Activity and Employee Productivity

	Track the total call volume, call duration and various other statistics for individual extensions as well as groups
	Track staff members making toll-free and special number calls – like 4-1-1

Track Marketing Campaigns

	Analyze which advertising campaigns in what media provided the best return on investment
	Track marketing campaigns on alumni programs

Cost Management

	Allocate telecom costs between different locations & departments
	Ensure that none of the trunks or stations are being unused or broken

Proof of call / liability

Provide a proof of fraudulent calls to protect the management against the someone attempting to hold the school liable

Compliance: Comply with state regulations by recording threatening calls

Quality Monitoring and Training

	Ensure staff provides the correct information to customers; increase the level of service and support
	Ensure consistency and accuracy across the agents giving information over phone
	Use as a training tool for new staff members

Cut Costs and Increase Productivity!

Give us a call at (503) 439-9338 or send us an email at sales@triviumsys.com

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503-439-9338