	Solutions
	Vertical Solutions
	Assisted Living/Retirement Facilities
	Auto Dealerships
	Call Centers
	Collection Agencies & Law Firms
	Consultancies/Recruiters
	Education
	Financial Institutions
	Government
	Healthcare
	Hospitality
	Insurance
	Law Firms
	Real Estate
	Business Solutions

Call Recording and Call Reporting for Collection Agencies & Law Firms

How does TriVium Applications help your business?

Compliance & Liability

	Protect yourself from lawsuits and class action by having a call recording easily accessible for all calls – inbound and outbound
	Comply with FDCPA and TCPA guidelines
	Get alerted when a collector makes a call before 8am or after 9pm

Track phone activity and Employee Productivity

	Tracking the total call volume, call duration and various other statistics for individual extensions as well as groups
	Tracking if a debtor is being called too many times in a day

Quality Monitoring & Training

	Ensure collectors provide the correct information to debtors; increase your level of service and support?
	Provide a set of good and bad calls as a part of training to a new collector

Attract more Business

Showcase call recording & reporting application to your clients and prospects to attract more business from them

Integration

	Integrate TriVium solutions with your collection software applications to access recordings based on a file number or Client ID
	Integrate with your dialer – hosted or premised based – to have those recordings available in the same database

Cut Costs and Increase Productivity!

Give us a call at 503-439-9338 or send us an email at sales@triviumsys.com

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503-439-9338