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Auto Dealership
How Do TriVium Call Recording & Call Reporting Solutions Help Your Business?
Reduce Lost Opportunities
: Make sure all calls coming into the dealership that were not attended by a sales rep are returned in a timely fashion
Track Advertising Effectiveness
: Analyze which advertising campaign sin what media provided the best return on investment
Track Market Demand
: Understand which product line has more demand (I.e., New vs. Used; Chrysler vs. Ford)
Track phone activity and employee productivity
Track employees who make toll-free and special number calls – like 4-1-1
Track the number of calls made by each sales rep in order to incentivize them
Cost Management
Ensure none of the trunks are unused or broken and are still being paid
Monitoring phone abuse by employees
Quality Monitoring and Training
Ensure employees provide the correct information to potential buyers and customers
Provide a set of good and bad sales calls as a part of training to a new sales representatives
Proof of Call / Liability
Provide proof of calls to protect management against customers holding the dealership liable for items such as advertised pricing that expires
Cut Costs and Increase Productivity!
Give us a call at (503) 439-9338 or send us an email at
sales@triviumsys.com
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503-439-9338
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SonicView
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