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Call Logging & Quality Monitoring for Assisted Living / Retirement Homes

How do TriVium Applications help your business?

Security

	Tracking threat calls coming into the facility
	Providing onsite notification for 9-1-1 calls
	Maintaining the ALI database with location information for E9-1-1
	Listen to threatening calls coming into the facility

Bill back: Billing the residents back on their phone usage; provides an opportunity to be a profit center

Track Marketing and Advertising campaigns: Measuring the effectiveness of advertising and marketing campaigns on various medias

Track phone activity

	Track residents making 9-1-1 calls and not claiming responsibility
	Track employees or resident who abuse phones or call toll-free numbers that consume the trunks

Cost Management

	Allocating telecom costs across different locations
	Ensuring none of the trunks or stations are being unused or broken

Proof of call / liability

	Reduce management’s liability from fraudulent callers that do not claim responsibility
	Listen, monitor and analyze disputes between a resident and a staff

Quality Monitoring and Training

	Ensure employees in the facility provide quality service to residents
	Ensure employees provide correct and consistent information to future residents

Cut Costs and Increase Productivity!

Give us a call at (503) 439-9338 or send us an email at sales@triviumsys.com

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503-439-9338