TriVium Systems - Your partner for Call Recording and Business Productivity Reporting

	Solutions
	Vertical Solutions
	Assisted Living / Retirement Homes
	Auto Dealership
	Call Centers
	Consultancies / Recruiters
	Education
	Financial Institutions
	Government
	Healthcare
	Hospitality
	Law Office
	Real Estate
	Business Solutions

Education

How does TriVium Applications help your business?

Security

	Tracking threat calls
	Providing a tool to manage ALI database for E9-1-1 (PS/ALI)
	Notifying onsite security personnel with location information on 9-1-1 calls
	To be able to listen to the threat calls coming into the school

Track phone activity and Employee Productivity

	Tracking the total call volume, call duration and various other statistics for individual extensions as well as groups
	Tracking the staff making toll free and special number calls – like 411

Tracking the Marketing campaigns

	Analyzing which advertising campaign in what media provided the best return on investment
	Tracking marketing campaigns on alumni programs

Cost Management

	Allocating telecom costs between different locations & departments
	Ensuring that none of the trunks or stations are being unused or broken

Proof of call / liability

Providing a proof of fraudulent calls to protect the management against the someone holding the school liable

Compliance: Complying with the state regulations on recording threat calls

Quality Monitoring and Training

	Ensuring that the staff is providing the right information to the customers and provide high quality service and support
	Ensuring consistency and accuracy across the agents giving information over phone
	Training tool to a new staff member

Cut Costs and Increase Productivity!

Give us a call at 503-439-9338 or send us an email at sales@triviumsys.com