Call Reporting
Call Accounting, Reporting & Business Productivity Dashboard
TriVium’s Call Reporting package provides extensive textual and graphical reporting of the activities on the phone system. The reports helps customers with the following:
- Cut Costs
- Increase Productivity
- Improve Customer Service
- Track Employee Productivity
- Billing customers back
- Evaluate the trunk traffic
- Optimize the trunk and extension resources
- Measure the marketing spend effectiveness
- Track fraudulent activities & enhance security
The applications have an easy to use and intuitive user interface that helps users use the system without a lot of training needs. The reports which are easy to understand, can be automated to be sent out as an email attachment or printed on a specific printer. This makes the application even more attractive as users now don’t need to log into the system unless some custom reports have to be made and hence ensures that your business makes the best use of the application rather than it being an unworthy investment.
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