TriVium Systems SonicView IP Call Recording Solution Now Rated “Avaya Compliant”

Beaverton, Oregon — TriVium Systems, Inc., a leading Business Productivity Application vendor for Converged Communications market, today announced that its SonicView call recording is compliant with IP Office solutions from Avaya, a leading global provider of business communications applications, systems and services. The SonicView solution helps businesses to record calls very cost effectively. Some of the key applications of SonicView are security, compliance, proof of calls, quality monitoring and training. These are key for a variety of industry verticals as well as general businesses today. The application now is compliance-tested by Avaya for compatibility with Avaya IP Office.

“I am happy that this gives us an opportunity to provide cost effective recording solutions to Avaya Business Partners and customers. Call recording applications have been prohibitively expensive for SMB customers. Our vision is to make call recording affordable for every business rather than it being a luxury for large enterprises. With a very significant presence in the interconnect channel, getting SonicView certified on Avaya IP Office was very important for us” said Mr. Mathews Manaloor, President and CEO of TriVium Systems, Inc.

TriVium Systems is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a Gold member of the program, TriVium Systems is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

“By offering compliance testing to the many innovative companies like TriVium Systems who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About TriVium Systems
TriVium Systems is a leading provider of Business Productivity Solutions for the Converged Communications marketplace. TriVium’s solutions help organizations maximize the value of voice and data convergence. The company focuses on building compelling applications, flexible platforms and related services that enhances user experience. The solutions can provide access and insights into business data that help manage costs and boost productivity in innovative ways. TriVium distributes its products through a nationwide network of channel partners. Learn more about TriVium System’s products and solutions at www.triviumsys.com or call 503-439-9338.

Media Contacts:

Lynn Newmann, Avaya, Phone 908-953-8692, Email: lynnnewman@avaya.com