Beaverton, OR. November 9, 2009

TriVium was one of the few vendors invited for the first Hiscall Technology Showcase in Nashville, TN. Hiscall offers a dedicated, highly trained technical team, sales and support personnel for consultation, design, installation and maintenance services of voice & data networks. Hiscall sells Avaya, ShoreTel and NEC Phone Systems and has a significant presence in TN and KY markets.

“It was a great opportunity to be a part of this show and meet Hiscall customers and present our solutions. TriVium is a NEC Strategic Partner, Avaya DevConnect Partner and a ShoreTel TPP partner; making it a perfect opportunity to showcase our Call Recording, Reporting and E9-1-1 applications to Hiscall customers” said Mr. Ganesh Krishnan, Director of Sales & Channel Marketing.

October 13, 2009, Beaverton, OR
SonicView Call Recording product line now supports new features that are extremely critical for businesses. The new features include the following:

• On Demand Recording: Agents can now optionally start and stop recording with the press of a button (license controlled)
• Rules based Recording: Administrators can now set recording rules based on which call recording would be triggered. Recording rules include time of day, day of week, caller Id, dialed number etc.
• Web-based Access: No more installing client applications on Supervisors and Agents desktop. SonicView now offers Web based access to the recordings.
• Increased Security: All the recordings are now stored in a database and provides all the security features that SQL database provides.

These new features are now available on all SonicView recording products (Digital, IP, Analog CO and Hybrid)

October 1, 2009, Beaverton, OR
In a few months after releasing SonicView IP station side recording solution, TriVium announced the release of its new Hybrid station side recording solution. With this, TriVium provides an entire portfolio of call recording products that suits the needs of all types of businesses. With SonicView IP recorder, customers with a mix of IP and digital extensions can now records calls on the station side and centralize all the recordings on to SonicView Recording server for reporting and playback.

September 7, 2009; Beaverton, OR
CallAnalyst Enterprise Server, TriVium's multi-site call reporting package, is now at version 3.1. This release incorporates support for countries outside US & Canada and includes support for several new PBXs. The powerful Automation Tools for Reporting and Data Management related activities have been improved to provide better fault tolerance, error recovery and event notification features. In addition, the release 3.1 is a consolidated release for all the intermediate patches issued on the earlier version and supports upgrading and seamless data migration for older 2. 3 and 3.0 customers. Besides higher scalability levels, this release has taken supportability and ease of maintenance of the solution to the next level. Some notable new and exciting feature upgrades include E9-1-1 alerts with PS-ALI support (NENA format).

June 2, 2009
Samsung Advantage is a recently unveiled program by Samsung Business Communication Systems (BCS) to energize the US small- to medium-sized business market by providing them with affordable, enterprise-level telephony solutions that help them compete during the economic downturn. The Samsung Advantage program includes plans for increasing small business accessibility to enterprise-level technology and broadening the Samsung support network for both dealers and end users.

As a part of this initiative, Samsung convened a 3 day conference of all its dealers at Dallas. TriVium was privileged to be one of the very few companies invited as an exhibitor at this conference. TriVium demonstrated its Call Reporting and Call Recording products at the conference. The recently released E9-1-1 feature on CallAnalyst product line and the unique CallAnalystSonic product (call reporting and recording integrated) generated a lot of interest amongst the Samsung dealer community.

May 27, 2009
The NEC Users Group was started in 1984 to bring together large users of the NEAX 2400 system to share ideas, experiences and identify problems to NEC. In 2005 the Group changed its name to the NEC Users Group to extend its membership to include users of all NEC systems. The annual Users Group Conference is attended by several hundreds of enterprise customers of NEC from all over United States. TriVium Systems, being one of the strategic partners of NEC, was selected as one of the participants and exhibitors of the recently concluded 2009 NEC Users Group Conference at Chicago, IL. The conference was attended by Enterprise customers from various industries including Universities, School Districts, Healthcare, Hospitality and General Businesses.

TriVium demonstrated its CallAnalyst software as a compelling alternative to discontinued NEC's AimWorX product line. TriVium had enhanced its CallAnalyst product with support for E9-1-1 in order to be the only cost-effective replacement alternative to the large AimWorX install base. TriVium also demonstrated its Call Recording portfolio at the Conference.

January 8, 2009
TriVium's award winning CallAnalyst Enterprise Server (CES) now supports E9-1-1. CES provides a PS/ALI Registry module as a part of the software for large enterprises to maintain the ALI database. ALI database is the mapping of extension to the physical location of the phone. The PS/ALI Registry module stores the ALI database in NENA format which is widely accepted by the 9-1-1 PSAP's. CES provides an export feature of this ALI database in to spreadsheet that could be provided to the local PSAP or to the carrier. More information can be found at:
http://www.triviumsys.com/html/products/callanalyst_911_support.html.

CES provides onsite 9-1-1 notification via screen-pop with the location information of the caller. Real-time onsite notifications will be available on certain phone systems in the future releases. Notification with location information can also be enabled via emails. CES is supported on all phone systems making the E9-1-1 feature available to all customers, irrespective of what phone system they have.

May 28, 2008
TriVium Systems is pleased to announce that it has successfully completed the implementation of a huge CallAnalyst Enterprise Server installation at 54 locations for Springfield School District, Missouri. Springfield School District chose TriVium's CallAnalyst product line in March 2008 for it 54 locations to improve the security and also to track the phone system usage and trunk utilization at each location. TriVium Systems along with its phone system distribution partner, Optus Inc. successfully completed the installation in all the location in May 2008.

With CallAnalyst Enterprise Server, Springfield School District Headquarters will be able to centrally track and monitor the telecom activities in all the 54 locations, providing them with safer campuses and more productive telecom usage. With the CallAlert! feature of CallAnalyst, the District Headquarters is also able to get instant alerts whenever an emergency call is made from any of the 54 locations.

"We have been having a lot of success with School Districts during the last couple of years. Springfield School District selecting TriVium solution is the result of our success with many other large School District implementations. CallAnalyst is not just a Call Management Solution; it's a real Business Productivity tool that any business can leverage. But some of the features that we have in the product, particularly the ones related to Security has been the highlight with all the School District implementations", said Mathews Manaloor, President & CEO of TriVium Systems, Inc.

November 12, 2007
TriVium Systems announces its first customer for SonicView Fully Digital Voice Recording solution, the City of Flower Mound, Texas. With 26 phone lines spread across 3 separate locations, the City of Flower Mound's government offices are now fully equipped to record and analyze calls using TriVium's centralized call recording solution, SonicView. A new product under SonicView product line, SonicView SV Product Suite offers small to medium sized, and multi-location organizations like the City of Flower Mound, an affordable, flexible and scalable call recording solution that helps them meet legal and training requirements as well as improve organizational efficiency and customer service, among other things.

The City of Flower Mound government offices experience a high level of daily interaction with private citizens, community organizations, and government officials. Likewise, they must provide a great deal of confidential and sensitive materials between offices and buildings through telephone conversation every day. It is important that their calls are monitored and recorded to not only aid in security, but also to prevent unauthorized and fraudulent calls, and to measure the quality of customer service provided to the public.

The City of Flower Mound chose TriVium's SonicView SV Product Suite over competitor products because they needed an immediate solution that could provide all the advanced features that a professional-grade solution had, within the budget allocated. Being a highly affordable solution that could be set up and configured in less than a day's time, SonicView was the best fit for their business needs. TriVium is proud to have City of Flower Mound as its first customer for SonicView SV Product Suite.

August 27, 2007
TriVium Systems Inc., today announced that its popular CallAnalyst product line for Call Accounting and Management is compatible with Microsoft Windows Vista - Microsoft's latest operating system. Ever changing with technology and marketplace advances; TriVium's CallAnalyst software now works seamlessly on Windows Vista (32-bit) Operating System, which is becoming standard with all new shipments from PC manufacturers.

"TriVium has been committed to the marketplace all along by supporting new Operating Systems from Microsoft everytime. With Microsoft aggressively promoting Vista, we hope our new customers will have their investment protected by choosing vista compatible CallAnalyst software" said Augustine Mathew, Director of Marketing at TriVium Systems.

Microsoft® has claimed that Vista launch will be one of the most successful in Windows history, the biggest in fact since Windows 95. Taking this into account, it is crucial that consumers and businesses alike utilize upgraded call accounting software equipped to handle this transition in the marketplace.

Microsoft® has projected that 400 million PCs will be running Windows Vista in the next 24 months. Many of those consumers and companies will start moving from XP to Vista as soon as the first quarter of 2008. This makes the need for Vista supported applications now higher than ever. TriVium Systems has ensured that its CallAnalyst software is compatible with the newly updated Windows version, allowing an effortless transition from the XP to Vista system.

July 23, 2007
TriVium Systems President & CEO Mathews Manaloor announced the appointment of Scott Willard as the Director of Sales. Scott brings with him a wealth of knowledge and over 23 years of experience in telecom sales. Prior to joining TriVium Systems, Scott held the Director of Sales (OEM/IP), Strategic Partnerships and Market Development responsibilities at Clear One Communications, a leading provider of audio, video and web conferencing applications based in Scottsdale, Arizona. Scott had also held the position of Director of Sales (VOIP) at Polycom, an industry leader in unified collaboration solutions located in Milpitas, California. He also held other senior executive positions at Flexion Systems in San Francisco, California, and NetPhone in Marlborough, Massachusetts. Mr. Willard holds a B.A. degree in Public Administration from the Miami University in Oxford, Ohio.

"It is a pleasure to have Scott Willard on board. I am sure his experience in the channel will help both TriVium as well as its partners scale up their sales and build stronger relationships" said Mathews Manaloor.

April 2, 2007
TriVium System today announced the release of a vertical flavor of CallAnalyst product line for assisted living, TeleAssist. TeleAssist is a comprehensive call management and billing solution for assisted living facilities. Precisely tracking the telecom activity of hundreds of residents and extensions is critical for these facilities to maintain a safe environment, recover telecom costs and generate additional revenue. Built on the award winning CallAnalyst platform, TeleAssist provides the assisted living market the tools to make a quick return on investment.

Created specifically for assisted living facilities, TeleAssist offers specialized tools that provide resident information, move-in and move-out statuses, CallAlert! Emergency and fraud alerts, flexible rate plans and a simple, intuitive user face. TeleAssist allows these communities the ability to change their phone system investment from a cost center into a profit center.

March 8, 2007
TriVium System today announced the release of a vertical flavor of CallAnalyst product line for real estate brokerages, Realty Edition. Real estate brokerages maintain thousands of property listings and telephone activity is the lifeline that connects the customers with agents. With so many listings to track, many with unique phone numbers, brokerages need a tool to help understand the interest of each listing. CallAnalyst Realty Edition gives brokerages a powerful call tracking, reporting and analysis solution to measure the call traffic generated for each listing.

CallAnalyst Realty Edition is a complete tool to help real estate brokerages understand the impact and effect of call traffic on the performance of listings, agents and advertisements. By listing performance reports and managers, tracking promotional and advertising campaigns, and analyzing agent performance, CallAnalyst Realty Edition can help brokerages realize a greater ROI, gain additional revenues and spend marketing dollars in the most effective channels

February 12, 2007
TriVium with its core expertise on Voice and Telephony technologies provides a web interface for administering a hosted IP-PBX system. This would enable the clients of the Hosted Service providers to be self-sufficient in terms of administering and configuring the features provided by the Hosted Service Provider.

January 3, 2007
TriVium Systems today announced the release of new vertical flavor of CallAnalyst for call centers, XpertView. Call centers use Automatic Call Distribution (ACD) systems to answer, hold and direct thousands of calls each day to agents. However, traditional call accounting and call management solutions do not capture much of the valuable information from these systems. XpertView is a comprehensive, historical ACD reporting solution, giving businesses the tools to help improve customer service and optimize call routing. Enhanced with call accounting, XpertView is a complete, cradle-to-grave telecom reporting solution.

November 23, 2006
TriVium System today announced the release of a vertical flavor of CallAnalyst product line for auto dealerships, Hotelecom. Auto dealerships market and advertise hundreds of cars to perspective buyers. However, these dealerships lack the tools to precisely track leads and provide analysis of sales effectiveness. AutoAnalyst is a robust call tracking and management solution, allowing dealerships to precisely track sales agent activity and accountability, advertising performance and response, as well as vehicle model popularity.

September 12, 2006
TriVium System today announced the release of a vertical flavor of CallAnalyst product line for hospitality industry, Hotelecom. Hotelecom, the newest vertical extension of the popular CallAnalyst product line, is a comprehensive telecom billing and management solution for the hospitality industry. Telephony is one of the most basic guest services, and hotels need an accurate billing solution to recover telecom costs and generate revenue. Hotelecom answers this need, providing a "hands free" solution to generate detailed guest telecom billing statements. A flexible solution, Hotelecom is compatible with existing hotel infrastructure such as Property Management Systems (PMS), PBXs and/or VoIP implementations.

August 30, 2006
TriVium develops uaCSTA gateway to enable Microsoft LCS clients to interact with the Enterprise Telephone systems. The Gateway when integrated with TriVium's CTI framework will be able to interact with a heterogeneous set of PBX systems. The gateway enables LCS users to control their phone directly from the PC and also to set up several business rules including those to divert a call to a remote location in their absence.

May 1st, 2006
BEAVERTON, OR - TriVium Systems, Inc., a leader in telephony-based business productivity tools, has introduced SonicView, an affordable, on-demand call recording solution. SonicView gives small businesses a flexible, unique solution to record any phone conversation, enhanced with detailed call search capabilities, to increase performance and productivity.

Call recording has become an integral tool in business to meet legal and training requirements, ensure quality assurance and provide proof of calls. With the expanding legal requirements of regulations such as Sarbanes-Oxley, the Health Insurance Portability and Accountability Act (HIPAA) and others, recording phone conversations has become critical to avoid liability and lawsuits.

Many small to mid-size businesses (under twenty seats) like informal call centers, insurance offices and retail stores need an affordable on-demand recording solution like SonicView. With on-demand recording capabilities, these businesses have the flexibility to record entire conversations or just the most critical information (to improve customer service, meet legal requirements and for training purposes). Irrespective of the type of call (inbound, outbound or conference call), carrier or PBX, SonicView records it all. SonicView is the first and only call recording solution in the marketplace to offer enhanced search capabilities with call detail record (CDR) information. Recordings are associated with call details allowing users to search for recordings using a wide spectrum of information (such as caller ID, agent ID, customer accounts, date and time and/or DID/DNIS), providing a complete view of telecom activity. SonicView also centralizes recordings from multiple agent desktops, allowing managers easy access to any call recordings from any networked or remote location using supervisor desktops (network client).

"Until now many customers who wanted call recording couldn't afford it, but with SonicView they have the solution at their fingertips," said Augustine Mathew, Director of Marketing. "Centralized recordings and CDR reconciliation differentiates SonicView from other products to provide managers with a tool to drive efficiency, knowledge and sales."