TriVium Systems - Your partner for Call Recording and Business Productivity Reporting

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Products

	CallAnalyst
	RealtyEdition
	Hotelecom
	AutoAnalyst
	TeleAssist
	XpertView
	CallAnalyst Enterprise Server
	SonicView
	Voice Platform

Overview

AutoAnalyst

Features and Benefits

AutoAnalyst provides a number of features and benefits including:

Campaign Tracker

Assign DID/DNIS numbers to advertisements, vehicles or sales agent
Measure campaign performance and customer response
Spend marketing dollars effectively

Accountability Reports

Track leads and prospect callbacks
How quickly are prospective lead calls returned?
Analyze agent effectiveness
How many calls were required to close each sale?
Improve customer service with prompt callbacks and fast response time
Convert lost leads into sales

Track call patterns

Fraud and emergency alerts protect dealerships and customers
Understand call volume trends to allocate staffing resources efficiently

Brochures

AutoAnalyst Overview (pdf, 378Kb)

CallAnalyst

CallAnalyst provides the tools necessary to help businesses reach these goals and gain a clear picture of how their phone system is being used. More »

RealtyEdition

Hotelecom

AutoAnalyst

TeleAssist

XpertView

A complete tool to help real estate brokerages understand the impact and effect of call traffic on the performance of listings, agents and advertisements.
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Hotelecom is a comprehensive telecom billing and management solution for the hospitality industry.
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A robust call tracking & management solution to let dealerships track sales agent activity & accountability, advertising performance and vehicle model popularity.
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TeleAssist is a comprehensive call management and billing solution for assisted living facilities.
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XpertView is a comprehensive, historical ACD reporting solution, giving businesses the tools to help improve customer service and optimize call routing.
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CallAnalyst Enterprise Server

CallAnalyst Enterprise Server is a scalable and powerful Call Accounting and Management system ideally suited for organization with high call volume and for businesses with multiple locations.

It can consolidate all the telecom activities from various locations to enable managers view reports across all locations.
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SonicView

SonicView product line offers the most cost-effective digital voice recording solutions. With the modular components you can start small and grow the solution capabilities as your business demands.

SonicView helps businesses measure and manage productivity to improve efficiencies and meet regulatory guidelines.
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Resources